All people deserve to be treated with dignity and respect.

In people's innate ability to find answers to their own problems.

In recognizing, respecting, and appreciating everyone's strengths and their cultural and ethnic background.

Families are a help to their own members, to other families, to programs,and to communities.

In asking for and responding positively to feedback from the individuals and families we serve.

In maintaining a no wrong door policy: anyone who walks in the door will be helped by all.

In taking the initiative to find answers with the people we serve.

In working with people in a holistic way.

That listening is key to understanding.

In building neighbor-to-neighbor connections.

That every individual and family is unique, and therefore, flexibility and creativity are essential to best serving them.

In being an advocate for the people we serve while empowering them to advocate for themselves.

Collaboration as key to providing responsive and comprehensive services.

These principles should be modeled in all program activities, including planning, governance, and administration.