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FAQ's

Frequently Asked Questions About Streets, Roads, and Maintenance

Q. Where do I call when there is a non-functioning traffic signal?

A. Contact Transportation Engineering at 510-494-4745.
 
 
 
A. Contact Street Light Repair at 1-800-544-4876.
 
 
Q. When do I need an encroachment permit?
 
A. Encroachment permits are required when any construction activity is performed in the public right of way (typically the area from the back of sidewalk to the street).  Refer to encroachment permits for more details.
 
 
Q. What will the City do about the damaged or uplifted sidewalk in front of my property?
 
A. The City Maintenance Division will perform a temporary repair by grinding uplifted sidewalks or by installing an asphalt ramp.  The temporary repair is intended to remove any trip hazards created by an uplifted sidewalk.  Requests for temporary repairs can be made by calling the Maintenance Division at 510-713-5700.
 
The City will perform permanent repairs to the sidewalk only if the damage is caused by a street tree that is maintained by the City.  Permanent repairs to the sidewalk are performed on a region by region basis, where neighborhoods that have the highest concentration of damaged sidewalks are given priority.  The timing of any repair project will depend on the existing condition of the neighborhood, whether the damage qualifies for a repair under the concrete repair policy, and the availability of funding.  The primary goal of any permanent repairs performed by the City is to remove trip hazards from the sidewalk.  Refer to Concrete Repair Program for more details.
 
Property owners wishing to take the initiative and perform permanent repairs on their own at their cost have the option of doing so by applying for an encroachment permit.  The fees of the permit will be waived for concrete repairs.  Refer to Encroachment Permits for more details.
 
 
Q. What will the City do about the drainage problem at the curb in front of my property?
 
A. The City will perform repairs or corrections to damaged or deficient curbs that cause drainage problems in the street.  The timing of any repair project will depend on whether it qualifies for repair under the drainage repair policy and availability of funding.  The primary goal of any repairs performed by the City is to mitigate any hazards created by flooding in the street.  Refer to Drainage Repair Program for more details. 
 
 
Q. Who is responsible for maintaining the sidewalks, planter strip, and curbs?
 
A. According to State law, the owners of properties located behind the sidewalk, planter strip, and curb are responsible for maintaining those improvements.  The City will only perform permanent repairs to sidewalks that have been damaged by a street tree that is maintained by the City. 
 
 
 
A. Contact the Engineering Division at 510-494-4700.  The City has considered a number of street intersections that would receive priority status for curb ramp installation based on its proximity to public and other essential facilities.  The program installs curb ramps only in public streets.  The timing of any curb ramp installation will depend on the location of the proposed intersection and availability of funding.  The ultimate goal of the intersection ramp program is to install ADA compliant curb ramps at all street intersections in the City.
 
 
 
A. The Capital Improvement Program (or CIP) is a plan that is developed and updated periodically by the City to appropriate funds for building and maintaining the City's streets, sidewalks, parks, buildings, and other infrastructure. 
 
 
 
A. Residents interested in proposing projects to the City for consideration in the CIP should contact Sean O'Shea at 510-494-4777.
 
 
A. Bid documents can be obtained at the Purchasing Services office at 3300 Capitol Avenue, Building B, Fremont, CA 94538.
 
 
 
A. An online list of projects can be found at the Purchasing Services office site under the link Bid Projects.  
 
 
 
A. An online list of bid results can be found at the Purchasing Service office site under the link Bid Results.
 
 
 
A. Building standards for City streets and sidewalks are written in the City Standard Details and Specifications.  Copies can be purchased at the Engineering Division office located on the second floor of the Development Services Center, 39550 Liberty Street, Fremont, CA 94538. Map to Development Services Center
 
 
Q. Where can I see record drawings of existing streets?
 
A. Record drawings of existing streets are available at the Engineering Division office located on the second floor of the Development Services Center, 39550 Liberty Street, Fremont, CA 94538. Map to Development Services Center
 
 
 
A. Information on survey monuments in the City are available at the Engineering Division office located on the second floor of the Development Services Center, 39550 Liberty Street, Fremont, CA 94538. Map to Development Services Center
 
 
A. Maps showing the location of property lines and existing easements are available for viewing at the Engineering Division office located on the second floor of the Development Services Center, 39550 Liberty Street, Fremont, CA 94538. Map to Development Services Center  Determining the actual locations of property lines and easements in the field would require the services of a licensed surveyor.
 
 
 
A. A map showing known geological hazards are available for viewing at the Self Help Center located at the Development Services Center, 39550 Liberty Street, Fremont, CA 94538. Map to Development Services Center
 
 
 
A. Flood zone maps are available for viewing online at the FEMA website. Enter the address you are interested in and click the "Search by Street Address" button to produce the map.
 

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