To deliver the best proven technology and services available for computer, data, telecommunications, mapping, and critical business systems to employees and the public through excellent customer service, continuous improvement, innovative problem-solving, adherence to standardized information best practices, and collaborative solutions.
Major Service Delivery Areas
Our ITS team consistently provides outstanding customer service in the Department's three major service delivery areas: Customer Support Services, Enterprise Systems, Geographic Information Systems (GIS), and Infrastructure Services. We partner with our customers to plan, select and implement value-added business solutions that fulfill the City's strategic goals and objectives.
Awards & Recognition
MISAC - Municipal Information Systems Association of California Quality IT Practices Award - 2011, 2012, 2013, 2014, 2016