Aging & Family Services

The Human Services Department is working on a remote schedule through January 31, 2022. 

Human Services, 3300 Capitol Ave, Building B is CLOSED. 

Aging and Family Services 510-574-2041

  • Age Well Centers are closed to the public however: 
    • Staff will be answering phones 510-790-6600 when at all possible, Monday-Friday, 8:30am – 1:00pm. Messages will be returned within 1 business day. Emails will be checked daily, Monday – Friday. 
    • Classes will be held on Zoom when possible. 
    • Lunch will be offered at both centers as Pickup only starting on  January 18.   
    • Mobile Food Pantry will still take place at both Age Well Centers  outside.  
    • For more details, information as well as additional updates for both Lake Elizabeth and South Fremont Centers call 510-790-6610 for recorded information.  
    • Alternatively you can check the Age Well Centers Facebook page or website at
  • Senior InfoLine (For questions about Senior Services, resources and supply needs for vulnerable persons) 510-574-2041  
  • Ride-On Tri-City! Program  (510) 574-2053 
    • Human Services Front Lobby at Building B, 3300 Capitol Ave. is closed. Transportation voucher purchases, transportation application submittals, etc. are being accepted by mail.
    • Tri-City seniors and individuals with disabilities can call the Ride-On Helpline (510-574-2053) for assistance in getting connected with transportation services.
    • Ride-On Tri-City’s Travel Training and Group Transportation outings are currently suspended.
    • In-person processing of Senior Clipper card applications is suspended. To get a Senior Clipper card through the mail, use the application found here.