Ride-Hailing Service

RHS

Service

Subsidized Lyft rides within Fremont, Newark and Union City are available 8am to 6pm, 7 days a week, for participants with their own smartphones and have an active Lyft account (app downloaded and payment method set up). 

Individuals who do not have smartphone can get discounted Lyft or Uber rides Monday-Friday, from 8 am to 6pm, through a call center. Rides are on-demand and usually arrive within 5-10 minutes of ride request. 

Eligibility Requirements

Ride-On Tri-City! Ride-Hailing Services are available to :

  • Fremont or Newark residents who are 70 years of age or older; OR,
  • Union City residents who are 80 years of age or older; OR,
  • Fremont, Newark and Union City residents who are unable to use public transportation independently due to a disability or disabling health condition.

Cost

Rider pays the first $4 of the ride and up to $16 in additional trip costs is subsidized by the program. Riders are responsible for paying any trip costs over $20 as well as any tip provided to the driver. A maximum of 30 subsidized rides can be taken each month. There are not additional charges for companions or attendants traveling with a rider. 

Accessibility

Wheelchair accessible vehicles are not widely available with this service. 

How to Apply

For more information about the Ride-Hailing Service, please call                              Ride-On Tri-City! at (510)574-2053. 

Please return completed Ride-On Tri-City! Transportation application to: (be sure to indicate which service you are applying for)

Mail : City of Fremont Human Services- Ride-On Tri-City! Program                 

 P.O. Box 5006                                                                                                             Fremont, CA 94537-5006  

Fax: (510)574-2054

Hand Deliver:Fremont City Hall, Human Services Department                               

3300 Capitol Ave, Bldg B                                                                                         Fremont, CA 94538

Email: jma@fremont.gov or pgutierrez@fremont.gov

Programs funded by Alameda CTC through Measure B and Measure BB sales tax.