Self-Help Center

Self Help Center

**Important Notice: Development Services Center and Self-Help Center Remains Closed**

The City’s Development Services Center remains closed until further notice to limit the spread of COVID-19 and protect the health of employees and the community. The majority of City staff are working remotely. For more information, please contact the Center at 510-494-4443 or by email.

The permitting Self-Help Center within the City’s Development Services Center, located at 39550 Liberty Street in Fremont, offers computers for the public to be able to research properties in Fremont. The public can look up permit records using the City’s public permitting portal, Citizen Access, and review microfilm of plans and documents.

Using Self-Help Center

To use the Self-Help Center, visitors must schedule an appointment. Appointments can be scheduled Monday through Thursday at the following times: 8 a.m., 9 a.m., 10 a.m., 11 a.m., 1 p.m., 2 p.m., and 3 p.m. Each appointment can last up to 45 minutes.

Safety Measures

The City has also implemented the following safety measures within the Development Services Center to help reduce the spread of COVID-19 and keep staff and visitors safe. To enter the building, all visitors are required to wear a face covering, fill out a COVID-19 Screening Form, check their temperature at the temperature check station located inside, and check-in at the information desk. In addition, while using the Self-Help Center, visitors will be required to wipe down any surfaces they touch. Disinfecting wipes will be made available.

Schedule Appointment

To schedule an appointment to use the Self-Help Center, please contact Building and Safety staff at 510-494-4400 or send an email.