City Facilities Reopening and New Operating Schedule

Now that California has fully reopened the economy on June 15 and ended the regional tier system, the City of Fremont will be transitioning to a substantial reopening of City facilities to serve our residents and business community beginning July 6, 2021.  

The City will continue to comply with Centers for Disease Control and Prevention (CDC)Occupational Safety and Health Administration (OSHA), and local health agencies to provide a safe workplace for our employees and customers.

Staggered Reopening Dates and Revised Hours

The following information will be updated as additional changes are announced:

City Administration, 3300 Capitol Ave., Building A and Building B

Beginning Tuesday, July 6, 2021:

  • City Manager’s Office, (510) 284-4000 or email
    • The front lobby and counter window at City Hall will be open to the public between 8:00 am to 5:00 pm. City staff may also be contacted via telephone and email.
  • City Clerk’s Office, (510) 284-4060 or email 
    • City Council meetings and many City Board and Commission meetings will continue to be held virtually (either telephone conferencing or Zoom meetings) according to regular schedules or reduced frequency. Commission Agendas will be posted with updated instructions for public participation. To subscribe to the City’s Board and Commissions Agendas and Minutes visit our webpage and view the options under Agenda Center.
  • Economic Development, (510) 284-4020 or email 
    • Business hotline - Please call 510-284-4020 for business resources and questions regarding COVID-19, or email 
  • Environmental Services, please call (510) 494-4570 or email

  • Finance, please call (510) 494-4610 or email
    • Purchasing Division, (510) 494-4620 or email.

    • Accounts Payable Division, (510) 494-4627 / (510) 494-4628 or email

    • Purchasing and Accounts Payable counter will continue to be open from 8:00 am – 5:00 pm,  Monday – Friday

    • Revenue Division, (510) 494-4790 or email

    • The Revenue service counter will continue to be open 8:00 am – 5:00 pm, Monday – Thursday.

  • Fremont Fire Department, Fire Administration, (510) 494-4200 or email 
    • All Fire stations are open for walk in emergencies and the Safe Surrender program.
    • The Fire Marshal will continue to work with Economic Development as needed on business support deemed essential during this time.
    • There will be no public education events in or out of the fire stations; no ride-alongs, and no station visits.
    • Fire Prevention will conduct required annual inspections that can be performed remotely or in accordance with the Alameda County Public Health Officer’s Order and City of Fremont Inspection Protocols.
  • Recreation Services Division, (510) 494-4300 or email 
    • The City of Fremont Recreation Services Division is excited to announce the reopening of Park and Recreation Facilities. Starting July 6, community centers will be reopened to the public. For specific hours and times, please see below. In-person registration is now available at the Recreation Services Registration Desk at City Hall, Building B. For questions, call (510) 494-4300 or email

    • Community Centers
      Warm Springs 8:30 am – 12:30 pm
      Los Cerritos 1:30 pm – 5:30 pm
      Centerville: 8:30 am – 5:30 pm
      Central Park Visitors Center: 9:00 am – 6:00 pm (window service only)
      Irvington Community Center: 8:30 am 5:30 pm

    • Registration Desk
      City Hall, Building B 8:30 am – 5:00 pm

Development Services Center, 39550 Liberty Street

  • Building Inspection: (510) 494-4400 or email
  • Code Enforcement: (510) 494-4430 or email
  • Development Services Center: (510) 494-4443 or email
  • Engineering: (510) 494-4700 or email
  • Environmental Services: (510) 494-4570 or email
  • Housing: (510) 494-4500 or email
  • Planning: (510) 494-4440 or email
  • Plans and Permits: (510) 494-4460 or email
  • Revenue: (510) 494-4790 or email
  • Sustainability: email
  • Transportation Engineering: (510) 494-4745 or email

The City of Fremont continues to enhance access to online services to make it easier and more convenient for the public. As the use of online services increases, the City anticipates that the need for in-person services may begin to decrease. As a result, the City is implementing a pilot plan for reopening the Development Services Center. The plan is outlined below and subject to change. Any updates will be available on our Development Services Center webpage.  

The City’s Development Services Center, located at 39550 Liberty Street, plans to reopen on Wednesday, July 7 with a new operating schedule: 

  • On Mondays and Wednesdays, the Center will be open to the public from 8:00 a.m. to 3:30 p.m. (closed from 12:00 p.m. to 1:00 p.m.). 
  • On Tuesdays, Thursdays, and Fridays, the Center will be closed while staff focuses on processing online submittals for permits. City staff from the different divisions within the Center will be available by phone or email to provide assistance. View a list of contact information.

Those needing building, planning or engineering permits also have the option of utilizing online permit services.

Fremont Police Department – 2000 Stevenson Blvd., (510) 790-6800 

  • Police Department Lobby/Records Unit:  (510) 790-6800 - FPD lobby remains open to the public Monday - Friday from 8:00 a.m. to 5:00 p.m. Records related requests from the public can still be handled utilizing phone calls and setting of appointments.
  • Animal Services: The Tri-City Animal Shelter lobby, located at 1950 Stevenson Blvd. will reopen July 6, 2021. Shelter hours will be 11:00 am – 4:00 pm Tuesday-Saturday. The Shelter will continue to schedule appointments for the following services online or by phone; appointments may be available outside the regularly scheduled shelter hours:
    • Owner Surrendered pets
    • Adoptions
    • Lost & Found
    • Adoption Partner pick-ups
    • Foster pick-up and drop-off

      The shelter has implemented a new appointment system for dog and cat adoptions. Please visit the shelter’s website for information about the process and the adoption application. Kennels will remain closed to the public.

      The City encourages you to try to locate the owner of found pets prior to turning them in to the shelter. If you have found a stray pet but wish to keep the animal at your home, Fremont Municipal Code requires the finder to notify the animal shelter within eight hours. View tips to reunite lost pets with their owner.

      If you have lost your pet, please look online for the animals in our care and tips to help you find your lost pet. If your pet appears to be in our care, please contact us to schedule an appointment for redemption.

      Did you know that pet licensing can be completed online? License online or  more information.

      Contact Information:
      Tri City Animal Shelter website 
      Email
      Animal Shelter: 510-790-6640
      Pet Licensing: 510-790-6644
  • Detention Facility (Jail): (510) 790-6871 – Jail operations will continue with normal operations: 
    • Visiting hours: Mon - Fri 7 PM - 10 PM and Sat - Sun 1 PM - 5 PM
    • Registrant/Court Ordered Booking: Daily 2 PM - 10 PM
    • Finger-printing/Live Scan Services: Sat - Sun 10 AM - 1 PM
  • Property & Evidence: (510) 790-6921 – An appointment is required for property pick-up. Please call to set up a day/time.
  • Recruitment: (510) 404-8934 or visit the Police Recruitment website. In-person recruiting has been suspended. Hiring efforts will continue utilizing technology to conduct interviews and other candidate assessment needs.
  • All building tours, volunteer programs, community events and meetings have been suspended.

Human Services, 3300 Capitol Avenue, Building B

Human Services Main Line: 510-574-2050 or email

Front Lobby Services (open 8:00 am – 5:00 pm): Senior Clipper card applications, Ride-On Tri-City! applications and Taxi and Wheelchair Accessible Van (WAV) voucher sales, check-in for in-person appointments. 

Ride-On Tri-City! Program (Transportation Services for the Elderly and Disabled), (510) 574-2053 or email

  • Services available in the Human Services Front Lobby: Senior Clipper Card applications will be processed in-person, Taxi or Wheelchair Accessible Van (WAV) vouchers may be purchased in-person for individuals who are already enrolled in the Ride-On Tri-City! Program, Ride-On Tri-City! applications may be dropped off. 
  • Ride-On Tri-City! Staff are available by phone (510-574-2053) or in-person (by appointment only) to connect community members with transportation services and help address any transportation concerns and questions.
  • Travel Training Workshops and Group Transportation services are suspended until further notice.

Senior Infoline, 510-574-2041 (For questions about Senior Services, resources and supply needs for vulnerable persons) 

CleanStart Mobile Hygiene Unit : Visit our website or call 510-574-2222 to confirm location and hours for the Clean Start Mobile Hygiene Van (shower and laundry facilities available). 

Hygiene and Meal Resources for the homeless: For the most up-to-date information on what hygiene and meals resources are available visit our website.   

Rent Review: For all rent increase questions and services, please call (510) 733-4945 or email

The Fremont Family Resource Center (FRC) building located at 39155 Liberty Street, which houses 24 State, County, City and Non-Profit Organizations is now open. Some agencies are open fully while others are open for appointment only or by phone only.  See FRC Agency Status chart for details. 

The FRC City Office aka FRC Core Team (Suite A110) is open to the general public. 

  • Families seeking support can call Family Support Services at 510-574-2021. 
  • CalWORKs participants in need of counseling services can call (510) 574-2023. 
  • Discovery Cove Drop-In Childcare services are currently suspended.
  • SparkPoint financial coaching are available at  (510) 574-2020.

Youth and Family Services (YFS), please call (510) 574-2100 for general information

Effective July 6, 2021 Youth and Family Services will open Monday – Friday between 8:00 am – 5:00 pm and Saturday by appointment. Telemedicine or face-to-face sessions are available.  Contact us to inquire about making an appointment or for more information.   

Crisis appointments: Our crisis counselors are on duty Monday through Friday responding to family relationship crisis as needed. 

Age Well Center at Lake Elizabeth (formerly Fremont Senior Center)    

Brightening the lives of vibrant adults 55+
40086 Paseo Padre Parkway
Main Line: 510-790-6600
Information Line: 510-790-6610
Email

Starting Tuesday, July 6, business hours for the month of July are as follows:
 Monday – Wednesday, 8:00 am to 1:00 pm and Thursday – Friday 11:30 am-1:00 pm for lunch only

  • Some in-person classes will return like a walking group, creative writing and Yuanji dance, classes on Zoom will continue, free health services, mobile food pantry, dine in lunch, frozen meals starting July 12 and billiards will be provided. 
  • AWC membership is back! Register today. Effective July 1, 2021: Residents: $35 and Non-residents: $45. Membership is good for 18 months.
  • Visit our website for the latest newsletter and more details.

Maintenance Center, 42551 Osgood Road

At this time, the Maintenance Center will remain closed to the public: 

  • Maintenance Center, 42551 Osgood Road, (510) 979-5700 or email
  • Office hours will remain the same: Monday through Friday; 7:30 am - 4:30 pm (Closed Friday Noon - 1:00 pm)