The City of Fremont is announcing the launch of a free Financial Navigators program to help residents navigate critical financial issues related to the COVID-19 pandemic. In partnership with International Rescue Committee of Oakland (IRC), and with funding from the national nonprofit organization the Cities for Financial Empowerment Fund (CFE Fund), Fremont’s Human Service Department, through the Family Resource Center’s SparkPoint Program, will be able to serve all Alameda County residents.
Financial Navigators are available remotely to provide guidance over the phone to help residents access available programs and services to manage income disruptions and other financial concerns. They help residents one on one to triage personal financial issues, identify immediate action steps to manage expenses and maximize income, and make referrals to other services such as local city rent relief programs, holiday resources, and legal services.
Residents can access these remote services by completing the web form or calling the Family Resource Center at 510-574-2000 to sign up. The financial navigator will then send a short service agreement and call the client to begin their personal session. Organizations across Alameda County can also refer clients directly to a financial navigator. Services are offered in English, Spanish, Dari, and Arabic.
The City of Fremont is launching the Financial Navigators program in partnership with the CFE Fund, who provided grant funding along with significant technical assistance and training to launch the program in Fremont/Alameda County and other cities and counties across the nation. The Financial Navigators initiative is supported by Bloomberg Philanthropies, the Citi Foundation, JPMorgan Chase & Co., and the Wells Fargo Foundation.
Mayor Lily Mei, who helped facilitate the Human Services Department’s connection to the CFE Fund, commented, “Our Human Services Department, through our Family Resource Center’s SparkPoint program, is uniquely qualified to offer this additional support to individuals and families impacted by COVID-19. In partnership with IRC Oakland, our Navigators are available to talk with any Alameda County resident struggling with finances during this difficult time.”
About the Cities for Financial Empowerment Fund (CFE Fund)
The CFE Fund supports municipal efforts to improve the financial stability of households by leveraging opportunities unique to local government. By translating cutting edge experience with large scale programs, research, and policy in cities of all sizes, the CFE Fund assists mayors and other local leaders to identify, develop, fund, implement, and research pilots and programs that help families build assets and make the most of their financial resources. The CFE Fund is currently working in over 100 cities and has disbursed over $42 million to city governments and their partners to support these efforts.