Rescue/EMS
Medical emergencies and rescues, including accidents, medical assists, and all ambulance-related incidents.
Good Intent
Calls made with good intentions where no emergency is found, like smoke that turns out to be steam, or a report of a fire that isn’t actually happening.
Service
Requests for help that aren't emergencies, like unlocking doors, checking on someone, or helping other City departments.
False Alarm
Alarms that go off by mistake—either by accident, a system issue, or someone setting it off on purpose when there’s no emergency.
Fire
Any kind of fire, including buildings, vehicles, outdoor areas, cooking fires, and trash fires.
Hazardous Condition, No Fire
Includes spills, gas leaks, electrical issues, or structural hazards where there is no fire but the situation is dangerous.
Overpressure, Rupture, Explosion, Overheat, No Fire
Involves situations like gas line ruptures, chemical reactions, or equipment overheating that do not result in actual fire but may pose danger or property risk.
Severe Weather & Natural Disaster
Incidents related to extreme weather or natural events, such as floods, earthquakes, or tsunamis that may require rescue or assessment.
Special Incident
Miscellaneous events not covered elsewhere—includes community member complaints and code enforcement-related calls.
